Reservation and Cancellation Policy

Should you need to cancel or reschedule your appointment at Sandra Topel’s Health and Wellness Spa, we ask that you provide 24 hours’ notice. If your appointment is a No Call/No Show or a Same Day Cancellation, we will charge a $25 cancellation fee.

Late Arrivals

Late arrivals may result in lost treatment time unless our schedule enables us to offer you the full service. Please be sure to make the spa aware of tardiness.

Parking

Parking outside our facility is meter enforced by the City. We advise all of our clients to come prepared with loose change or the “Pay By Phone” App, to ensure a serene experience during your stay at Sandra Topels Health and Wellness Spa. Also, we recommend all clients to arrive a few minutes before their appointment to give themselves enough time for parking.

Gratuity

Gratuity is not mandatory, however, please keep in mind that our therapists work very hard to ensure you enjoy your stay at the spa. Unfortunately, we are unable to add gratuity as part of your credit card payment.